Telephone: (505) 764-8231

The HopeWorks outreach program is the lowest threshold entry point into continuum of care. Outreach’s purpose is to provide a friendly face on the street and connect people with services they would otherwise not receive. Street outreach is conducted throughout the greater metro area in collaboration with other community partners including the health department, Native American services, local health departments, other health providers, law enforcement, and veteran’s services. Outreach provides information on local services available to people experiencing homeless. This includes information about infectious disease prevention and materials, beverages, food, clothing, blankets, and other items as needed.  Through engagements with folks on the street, Outreach creates trusting relationships, which encourages them to come to the agency and avail themselves of the programs we offer.

Telephone: (505) 764-8231

The Comprehensive Recovery Team (CRT) at HopeWorks is a multi-disciplinary treatment team consisting of a Program Manager; 6 Community Support Workers; 2 Registered Nurses; 3 Psycho-social Rehabilitation Staff (including a peer support specialist); and a Psychiatric Nurse Practitioner. The primary focus of the CRT program is to prevent those with severe disabling mental illness from psychiatric hospitalization, homelessness, and contact with the legal system. Each client is assigned a Community Support Worker with whom client learns symptom management strategies and how to access resources in the community. The CRT program offers the following services:

  • Comprehensive Community Support Services (CCSS)
  • Coordination of Medical, Housing and Psychiatric Services
  • Medication Monitoring
  • Psychiatry
  • Psycho-Social Rehabilitation

Telephone: (505) 764-8231

HopeWorks’ Therapy & Healing Arts Center, located on our shelter, houses our licensed therapists, counselors, and psychiatric medication provider. Our clinicians utilize client-centered, trauma-informed, evidence-based best practices enabling our clients to reach their self-identified goals. Through addressing traumas, mental health, and substance use/abuse, clients develop skills to achieve more stable and fulfilling lives. Clinicians work as part of each client’s treatment team to provide true wrap-around services. This ensures our clients are receiving the best care possible to meet their needs as they transition out of homelessness.

Clinicians provide the following services:

  • Individual therapy
  • Group therapy
  • Medication management
  • Comprehensive diagnostic and psychosocial assessments
  • Review of Behavioral Health treatment plans
  • Crisis intervention

Groups currently offered include:

  • Anger Management
  • Coping with Anxiety
  • Coping with Emotions
  • Coping with Trauma
  • Double Trouble Recovery
  • Foundations in Recovery
  • Growth & Wellness
  • Grupo de Apoyo (Spanish-speaking)
  • Seeking Safety
  • Women Supporting Women

HopeWorks’ Casa de Phoenix Program (CDP) is a substance abuse treatment and transitional living program. The program is designed to build a foundation for continued sobriety, develop coping skills for internal and environmental stressors, and prepare clients to become self-sufficient and live independently. The focus at Casa de Phoenix is on sustained abstinence from substances, mental health stability and developing skills to be self-supporting. Treatment includes individual therapy, group therapy, coping and life skills education, and case management services to help individuals utilize community resources.

Dismas House is a ninety-day transitional living program for motivated men on probation or parole.  We provide case management services, therapeutic and life-skills groups, and room and board with 24/7 on-site staff support and supervision.  We work to be a safe passage for adults transitioning from prison or jail into society. Our residents learn to trust, communicate effectively, work together, and develop a respect for themselves and others wich builds up and empowers our community.

Covenant House serves females exiting prison, clients remain in the program for  months, in an effort to successfully transition back into society. HopeWorks contracts with the State of New Mexico to provide these recently paroled individuals with housing, 24-hour supervision, behavioral health services, life maintenance support, and employment assistance.

National statistics reveal that individuals who utilize the services of half-way house programs reduce the likelihood of prison recidivism by 40 – 60%. Programs like this make a profound difference in the lives of those leaving the prison system.

HopeWorks’ Assertive Community Treatment (ACT) Team was established in 2008.  The ACT Team consists of 11 mental health professionals ( social workers, psychiatric RNs, peer specialist) who that provide intensive outpatient mental health services to clients in the community.

ACT was started by a group of mental health professionals in Wisconsin in the late 1960s. This group noted that gains made by clients in the hospital often did not transfer to the community and concluded that round the clock, multidisciplinary care that helped clients in the hospital was just as important after they were discharged. ACT treatment is now used nationwide and worldwide, in Spain, Australia, Canada, and elsewhere.  ACT is often referred to as “A hospital without walls” and prides itself on having an assertive “Can do” approach.

ACT serves clients who are diagnosed with severe mental illness: mainly schizophrenia, bipolar disorder, and PTSD. ACT clients can be dually diagnosed with a mental illness and substance abuse disorder. ACT serves clients who are resistant to treatment and who have failed traditional case management services. ACT is meant to serve the clients who are in the greatest need of mental health services. ACT has a relatively small caseload with a 1:10 staff/client ratio. This is so ACT can provide highly individualized services to clients. Ninety percent of ACT services are provided out in the community.

ACT sees clients a minimum of twice a week and up to as much as seven days a week. The intensity of services depends on each individualized client’s needs can fluctuate depending on the situation.

The goals of ACT are as follows:

  • Decrease the time people with severe and persistent mental illness spend in the hospitals and jail.
  • Facilitate community living and rehabilitation/recovery services.
  • Lessen debilitating symptoms of mental illness and prevent recurrent acute episodes.
  • Help people meet their basic needs and enhance quality of life.
  1. No one will be denied access to services due to inability to pay and 2) There is a discounted/sliding fee schedule available