This page is intended to make it easier for clients and others seeking detailed information about services offered at HopeWorks.  Please let us know if you have additional questions via email at info@hopeworksnm.org.

Hope Center/Administration
1120 2nd St NW, Albuquerque, NM 87102
Monday-Friday, 8am-4pm
Closed on Saturday and Sunday

Day Shelter
1201 3rd St NW, Albuquerque, NM 87102
Monday-Friday, 9am-Noon and 1pm-4pm
Closed on Saturday and Sunday

Behavioral Health
1201 3rd St NW, Albuquerque, NM 87102 (2nd Floor)
Monday-Friday, 8am-4pm
Closed on Saturday and Sunday

Housing Division
1215 4th St NW,  Albuquerque, NM 87102
Monday-Friday, 8am-4pm
Closed on Saturday and Sunday

HopeWorks does not have hotel or motel vouchers readily available.  Vouchers are distributed by case workers to established clients.

Yes.  There are a number of options available.

Monthly bus passes can be purchased for $10 in BH at the front desk.
Location:  1201 3rd St. NW, Albuquerque, NM 87102 (2nd Floor)
Hours:  Walk-ins welcome from 8am-4 pm, Monday–Friday

Daily bus passes are given out by the Outreach Team in the community.  

Daily bus passes are also given out on the 1st Thursday of the month at our Day Shelter, provided you participate in rapid HIV testing.
Location:  1201 3rd St. NW, Albuquerque, NM 87102
Hours:  Walk-ins welcome from 9am-Noon, Monday–Friday

Please visit our Housing Division to find out more about our housing programs and what you may qualify for.  Additionally, you can speak with our Outreach Team and our Client Advocate to complete your Coordinated Assessment (also called the VI-SPADT).

Housing Division
Location: 1215 4th Street NW
Walk-In Hours: Noon-2pm, Monday-Friday
Phone: (505) 216-6568

Outreach Team
Phone: (505) 242-4399 ext. 227
Office Hours: Mon-Thurs: 8am-9am
*Tuesday: 1pm-3pm
Location: 1120 2nd St NW, Albuquerque, NM 87102

Client Advocate
Location: 1201 3rd St NW, Albuquerque, NM 87102
Hours: 8am-12pm (1st Floor), 1pm-4pm (2nd Floor)
Monday-Friday

Yes.  We have nurses available through our Shelter and Behavioral Health department during normal business hours.  For a non-medical crisis, our Outreach Team is trained to offer resources and assistance in stressful circumstances.

For those who qualify for Medicaid, our Treat First program streamlines screening and intake, often allowing individuals with urgent needs to receive therapy and/or case management within a few days, sometimes within hours, of walking through our door.

Outreach Team
Location: 1120 2nd St NW, Albuquerque, NM 87102
Phone: (505) 242-4399 ext. 227
Office Hours: Mon-Thurs: 8am-9am
*Tuesday: 1pm-3pm

We offer extended meal times Monday-Friday at the Day Shelter.

Location: 1201 3rd St NW, Albuquerque, NM 87102
Brunch: 9am-Noon
Dinner: 1pm-4pm

We have an extensive clothing room at the Day Shelter.

Clothing Room
Location: 1201 3rd St NW, Albuquerque, NM 87102
Hours: Monday-Friday,  9am-3pm (Closed from Noon-1pm)

We have a mail room at the Day Shelter.

Mail Room
Location: 1201 3rd St NW, Albuquerque, NM 87102
Hours: Monday-Friday, 9am-3pm (Closed from Noon-1pm)

We have showers available at the Day Shelter.

Shower Station
Location: 1201 3rd St NW, Albuquerque, NM 87102
Hours: Monday-Friday,  9am-3pm (Closed from Noon-1pm)

We offer laundry services at the Day Shelter.

Laundry
Location: 1201 3rd St NW, Albuquerque, NM 87102
Hours: 9am – 3pm (Closed from Noon-1pm)
Note: Laundry services are available on a first come, first served basis.

Yes. You can begin the process of obtaining an ID through our Outreach Team or at the Behavioral Health front desk.

Outreach
Location: 1120 2nd St NW, Albuquerque, NM 87102
Telephone: (505) 242-4399 ext. 227
Office Hours: Mon-Thurs, 8am-9am
*Tuesday: 1pm-3pm

Behavioral Health Front Desk
Location: 1201 3rd St NW, Albuquerque, NM 87102 (2nd Floor)
Telephone: (505) 764-8231
Hours: Monday-Friday, 8am-4pm

HopeWorks offers utilities assistance to clients housed through our housing programs.  At this time, we do not offer assistance to individuals or families who are not enrolled in a program of HopeWorks.

No.  HopeWorks does not offer gas vouchers.

Yes.  Many of our programs offer case management services.  The best place to start is by speaking with our Client Advocate who can determine any programs that might be a good fit.

Client Advocate
Location: 1201 3rd St NW, Albuquerque, NM 87102
Hours: 8am-12pm (1st Floor), 1pm-4pm (2nd Floor)
Monday-Friday

Bus tickets are not available on a regular basis. If you are in need of one due to extenuating circumstances, please talk your case worker or a HopeWorks Outreach Team member.

Outreach Team
Location: 1120 2nd St NW, Albuquerque, NM 87102
Phone: (505) 242-4399 ext. 227
Hours: Mon-Thurs: 8am-9am
*Tuesday: 1pm-3pm

Yes.  You can complete a coordinated assessment (a.k.a. VI-SPDAT) through our Client Advocate or Outreach Team.

Outreach
Location: 1120 2nd St NW, Albuquerque, NM 87102
Telephone: (505) 242-4399 ext. 227
Office Hours: Mon-Thurs: 8am-9am
*Tuesday: 1pm-3pm

Client Advocate
Location: 1201 3rd St NW, Albuquerque, NM 87102
Hours: 8am-12pm (1st Floor), 1pm-4pm (2nd Floor)
Monday-Friday

We offer rental assistance and eviction prevention to clients enrolled in HopeWorks programs.  Our MIEP-Move-In Eviction Prevention program can help with funds.  Clients receiving case management can ask about being referred.